Print Policy

The Buyer is responsible for ensuring all Print Ads met to their specifications.

If there is a problem with your Ad, please send an email to [email protected].

If there are issues with your Ad Design, the discrepancy must be reported within 24 hours of receipt of your order. If the discrepancy is not reported within the allotted time frame, Giant Marketing Postcards will not be liable.

If the Buyer Provides Their Own AD for Us to Print.

Image Pixelation:

Image quality greatly depends on the type of file that is sent. If the file is a raster (pixel-based) image, increasing the DPI would not improve the quality. The only thing that it will do is decrease the quality. When you increase the resolution, your image editing software does calculations and fills in the space based on those calculations. Since the calculations are not 100%, the quality of the artwork decreases.

There are three options to remedy this issue:

a) find new artwork (scale able vector format if possible) or

b) remake the current artwork (in a higher resolution original format)

c) print as-is.

A close-up proof of your artwork will be sent if it is deemed low-resolution. Please note that the artwork can still be print as-is, but has to be approved by the Buyer. If the order is time sensitive, please notify your assigned representative to print as-is. Giant Marketing Postcards will not be held liable for any delays if we are not notified to print as-is.

Typographical / Spelling / Grammar Errors:

Giant Marketing Postcards is not liable for any typographical, spelling, grammar errors, etc. Please ensure all wording is proofed and corrected if necessary. All proofs are final.

Color differences:

Color is a perception that is different for everyone, Giant Marketing Postcards cannot guarantee an exact color match. Additionally, because of differences in the ink batch, print media, and color profile settings on our printers, your logo may not be the exact color as what appears on your computer screen.

Regarding Digital Proofs

If an order is placed through our website, the Buyer will receive a proof through the email provided at checkout. The artwork will be checked for pixelation and the Buyer will be notified if there are any issues with the artwork. All proofs are final.

Cancellation of Print AD Orders

If an order needs to be canceled, please send an email at [email protected] at the earliest possible time. A written request is required for cancellations and cancellation request cannot be made over the phone.

Contact Us

The Company welcomes your questions or comments regarding the Print Policy

Giant Marketing Postcards

6019 Pine Ridge Rd. Ste. 356

Naples, FL 34119
Email Address: [email protected]

Effective as of May 3, 2025